Privacy Policy
1. Introduction
Bato Mechanic ('we', 'our', or 'us') respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal and sensitive information when you use our mobile app and automotive services.
2. Information We Collect
We collect the following information: For Customers – name, phone number, email address, and rental preferences. For Providers – name, phone number, email address, identity verification, and fleet details. We may also collect device usage data such as IP address and crash logs via Firebase Analytics and Crashlytics.
3. Location Data
We access location data to facilitate the delivery and pickup of rented vehicles and machinery. This ensures accurate logistics and real-time updates for our customers.
4. Camera and Media Access
We request access to your device’s camera and media to enable the capture of photos for equipment condition reports before and after rentals.
5. Push Notifications
We send push notifications to keep users informed about the status of their bookings and delivery updates.
6. User Accounts
Creating an account is mandatory to use Bato Mechanic's services. This enables user verification and helps maintain service history.
7. How We Use Your Data
We use your data to match users with service providers, deliver services, verify identities, and ensure platform security.
8. Data Sharing
We do not sell or rent your data. We only share information with providers for service fulfillment and with trusted third-party services that support app functionality.
9. Data Security
We implement industry-standard security practices, including encryption and restricted access controls, to protect your information.
10. Retention of Data
We retain your data only as long as necessary to deliver services and fulfill legal obligations.
11. Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at: [email protected].
12. Children's Privacy
Our app is not intended for children under 13 years of age.
13. Changes to Policy
Bato Mechanic may update this Privacy Policy periodically to reflect changes in laws or our services.
14. Contact Information
If you have any questions regarding this Privacy Policy, please contact us at: [email protected].