Terms and Conditions
1. Introduction
Welcome to Bato Mechanic! These Terms and Conditions ('Terms') govern your use of our mobile application and automotive services. By using Bato Mechanic, you agree to comply with these Terms. If you do not agree, please do not use our services.
2. Definitions
2.1. Platform
Refers to Bato Mechanic, including the mobile application and any associated automotive and roadside services.
2.2. Customer
A user requesting vehicle repair, maintenance, spare parts, or rental services.
2.3. Provider
A certified mechanic, technician, or company providing services or equipment.
3. Services Offered
3.1. Spot Maintenance & Roadside Assistance
On-site vehicle repairs, tire replacement, battery jumpstarts, and diagnostic services wherever you are.
3.2. Vehicle & Equipment Rental
Customers can rent vehicles or heavy machinery for specified durations ranging from hourly to monthly use.
4. User Responsibilities
4.1. Customer Responsibilities
Provide accurate location and vehicle details. Ensure safe access for technicians. Inspect items upon delivery. Pay all service and rental fees.
4.2. Provider Responsibilities
Provide certified, well-maintained equipment and professional repair services in a timely manner.
5. Liability and Disputes
The service provider is responsible for the quality of repair or condition of equipment delivered. Bato Mechanic acts as a platform to facilitate services and transactions.
6. Provider Verification
All mechanics and providers registered on Bato Mechanic undergo verification to ensure reliable service standards.
7. Payments and Cancellation Policy
Payments are handled digitally, via cash, or bank transfers. Cancellations must be made within the specified timeframe to avoid penalties.
8. Insurance and Guarantees
Bato Mechanic offers optional service protection plans. Standard manufacturer warranties apply to genuine spare parts.
9. Data Protection and Privacy
Your personal information is protected as outlined in our Privacy Policy.
10. Modifications to Terms
Bato Mechanic reserves the right to update these Terms at any time.